FAQ

What are our future aspirations?

As our partnerships continue to grow, we gain greater leverage with suppliers, enabling us to negotiate even lower prices for your office. Additionally, we’re developing AI-powered image recognition software for a mobile device, designed to simplify ordering and enhance efficiency. This innovation will provide our partners with a seamless and time-saving alternative to traditional online ordering, helping streamline operations for every office.
How does KADS offer lower prices?

At KADS, we leverage AI-driven technology to compare similar products to help you find the cheapest supplier, and then negotiate with multiple suppliers to secure the best prices. This innovative and strategic approach provides your office with greater financial flexibility—effortlessly and without added stress.
Is KA Dental Supply a third-party supplier?

No, KADS is not a third-party distributor and does not inventory or ship dental products and supplies. Instead, we specialize in structuring cost-saving agreements for our members. Through us, members continue to place orders with our vendor partners, who handle product shipping. As a KADS member, you benefit from discounted rates through these agreements, ensuring a seamless purchasing process with significant savings.
What to do if my order is wrong?

If your order is incorrect, please contact us directly via email or telephone with the details of the issue. Our team is committed to resolving it promptly. For email inquiries, we will respond by the end of the next business day to ensure a swift resolution.
How is this order process different than directly to the supplier?

KADS negotiates with multiple suppliers to secure the lowest possible prices for you, rather than relying on just one supplier. Despite these behind-the-scenes negotiations, there is no change to the actual order process for individual products—ensuring a seamless and familiar experience for your office.